Frequently Asked Questions

Frequently Asked Questions:

Q: Shipping

A: Currently we only support shipping on US Domestic orders. International shipping is not available through us.gant.com.

Q: Exchanges

A: Currently we do not offer exchanges online. All items for exchange must follow the returns instructions and a new order must be placed. Alternatively, exchanges can be made at any physical GANT retail store in the continental USA.

Q: PO Boxes

A: We are unable to bill orders or ship orders which use a PO Box in the address.

Q: Creating and Sharing a Wishlist

A. Saving items into your Wishlist, can be viewed and/or shared via email by clicking on the clothes hanger icon (middle right of page).

Q: Making Purchases on Gant.com

A:. GANT USA  and GANT.com aim to provide the same quality and level of service that our customers have come to expect from our physical stores. Please read our Terms of Service, our Returns & Exchange, and our Privacy Policy for more information regarding our online store. For customer service enquiries please email: customer-service@gant.com

Q:  Careers with GANT USA or student Internships

A: Please email an up-to-date CV to hr.us@gant.com for consideration. Please be aware that only successful applicants will receive a reply.

Q: Where can I purchase GANT products not featured on the website.

A: If you have come accross products which are not available through our website, please see our store locator for regional stockists or contact our GANT Fifth Avenue Flagship store in New York at (212) 813-9170.

Q: Press & Samples

A: For US press enquiries or US sample requests please email: douglas.geller@gant.com.

Q: Retroactive Discounting

A: All pricing is final at the time of sale. We do not offer retroactive discounts if products go on sale at a later date.

Q: Using an International Credit Card

A: We are currently unable to ship international orders, or accept orders placed using a credit card with an international billing address.